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Medical Information Workflow Analyst

  • Global Channel Management, Inc.
  • 09/30/19
  • Irvine, CA
  • 92612
  • $18 / Hourly
  • Full-Time
Medical Information Workflow Analyst needs Food and Drug Administration (FDA), and other regulatory requirements.
Medical Information Workflow Analyst requires:
Bachelors degree in Healthcare or Business related field
one (1) year directly related experience; or, an equivalent combination of education and/or experience.
computer systems and database and software applications.
HIPAA Privacy Laws
Call Center experience
Customer service procedures and techniques.
English usage, spelling, grammar and punctuation.
Current company policies and procedures, including safety rules and regulations.
Standard office procedures, practices and protocols.
MS Office (Access database knowledge, Excel, Outlook, etc.) preferred.
SharePoint knowledge preferred.
Eloyalty and/or other call center phone system experience preferred.
Previous Medical/Scientific experience p

Medical Information Workflow Analyst duties:
Assists and collaborates with the Operations department on the Medical Information SharePoint portal.
Responsible for Medical Information shared mailbox triage and handling.
Identifies Adverse Events and Quality Complaints to triage appropriately and runs Reconciliation Reports per Compliance.
Coordinates Global Scientific Information requests to the appropriate medical personnel.

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